No per-ticket fees · No usage credits

Stop running product support from a messy inbox.

Give every product its own support portal, keep buyer details attached to the conversation, and see exactly which customers need your attention next.

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YetiHelpDesk software box showing product support, tickets, buyer tracking, canned replies, agents and reporting

Product-specific support

Give each offer a dedicated support URL that asks for buyer email, transaction ID, item number, order date and the actual problem.

One ticket history

Keep replies, attachments, internal notes, priority, status and refund requests together instead of hunting through separate messages.

Built for digital sellers

Use canned replies, FAQs, agent logins, reports, CSV import and seller-configured autoresponder event rules.

A simple workflow your customers can understand

1
Create your products
2
Share support URLs
3
Reply from one desk
4
Resolve and report

What is included

  • Create a dedicated support portal for each product with transaction and item-number fields
  • Keep every ticket, customer reply, attachment and internal note together
  • Use canned replies and a public knowledge base to answer repeat questions faster
  • Track refund requests, priorities, response status and product support volume
  • Invite staff agents without giving them the owner account password
  • Import historic support tickets from a flexible CSV export, including HESK-style exports
  • Connect supported autoresponder services with encrypted per-user credentials and event rules
  • Run your support desk without per-ticket or usage-credit costs

YetiHelpDesk is a Webilaro software product. WarriorPlus is a sales platform and is not the publisher or owner of this software.

Getting the sale is only the beginning

Once customers start buying, support questions start arriving too. YetiHelpDesk keeps access problems, download questions, refund requests and general enquiries organised around the product and customer involved.

Keep support organised

See the whole ticket history in one place instead of piecing together scattered email conversations.

Give every product its own support desk

Share a dedicated support URL for each product while managing every conversation from one workspace.

Use your own email

Connect your own SMTP account so support notifications and replies are sent using your business email settings.

Get YetiHelpDesk Today

One payment gives you your own organised support desk for your digital products, with your own workspace and SMTP settings.

Add YetiHelpDesk to cart for $47
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Frequently asked questions

Yes. Each YetiHelpDesk workspace can connect its own SMTP provider, so ticket acknowledgements and support replies are sent using your own email settings.

Yes. The ticket desk itself is platform-neutral. Product portals can support customers from any sales channel.

Yes. The built-in CSV importer recognises common headings used in HESK-style and generic ticket exports.

Ticket conversations live in YetiHelpDesk. SMTP is used for transactional notifications so customers know when to return to their secure ticket link.